Term Conditions Page

Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and Rules thereunder pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines and Digital Media Ethics Code) Rules, 2021 that require publishing the rules and regulations, privacy policy and the terms and conditions for access or usage of https://twogender.org/ (the "Website").

Please read the following terms and conditions very carefully as your use of the Website and associated Two Gender Matrimony Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms and conditions").

Accessing, Browsing or Otherwise Using the Website or Two Gender Matrimony Services Indicates Your Agreement to All the Terms and Conditions Herein, So Please Read the Terms and Conditions Carefully Before Proceeding. By impliedly or expressly accepting these Terms and Conditions of use of website, Two Gender Matrimony Services, you also accept and agree that you have read, understood and are bound by these Terms and conditions, regardless of how you/Two Gender Matrimony member subscribe to or use the Two Gender Matrimony Services. If you do not want to be bound by the Terms and Conditions, you must not use the Two Gender Matrimony Website or the Two Gender Matrimony Services.

In these Terms, references to "Two Gender Matrimony member" shall mean the end user accessing the Website/Two Gender Matrimony services, its contents or using the Two Gender Matrimony Services offered. Two Gender Matrimony member also includes persons such as father, mother, brother, sister, relative or a friend ("Registrant") of the prospective bride/ bridegroom. "Two Gender Matrimony Services" means a collective reference to the Two Gender Matrimony service provided by RUDHRA EBIZ PRIVATE LIMITED, CIN: U72900TN2021PTC143726, a company under the provisions of companies act, 2013 and having its Registered office at No.34, Erikkarai Street, Madipakkam Oilmill, Tamil Nadu India 600061.

Scope

You understand and acknowledge that Two Gender Matrimony (acts as an "Intermediary" as defined under clause (1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. Two Gender Matrimony is a brand owned by RUDHRA EBIZ PRIVATE LIMITED which owns, retains and has complete rights in Two Gender Matrimony Website /App/ Two Gender Matrimony Service.

Two Gender Matrimony acts as a platform to enable any user to themselves register on it (by filling the mandatory fields and optional fields, if any) to voluntarily search for profile(s) from the database of Two Gender Matrimony's already registered users, for seeking prospective lawful matrimonial alliances for themselves. Two Gender Matrimony retail store may also be able to assist you to create your profile, however, you must have a valid/operational mobile phone number and an email id. The profiles in the database of Two Gender Matrimony are classified broadly on the basis of language and region for the ease and convenience of its member / customer. Two Gender Matrimony Members are provided with free/paid access for searching profiles from the database of Two Gender Matrimony, as per the partner preference set by you (on the Website/Applications - (App) and you can shortlist the profiles in which you are interested.

1. Eligibility:

A) Two Gender Matrimony Membership and rights of admission is reserved solely for:

I. Indian Nationals & Citizens.

II. Persons of Indian Origin (PIO).

III. Non-Resident Indians (NRI).

IV. Persons of Indian Descent or Indian Heritage

V. Persons who intend to marry persons of Indian Origin.

B) Further in capacity as Two Gender Matrimony member you confirm that you are :

I. 18 years or above (if you are a woman) or 21 years or above (if you are a man);

II. If you have applied for Divorce, you may register on our website/App by stating "Awaiting Divorce".

III. If you are a resident of any other Country, you are legally competent to marry as per the local rules applicable to your country and you shall comply with the Indian laws for marrying a person of Indian Origin

C) In case you are a Registrant of the prospective bride / bridegroom and has created profile in Two Gender Matrimony Website/App on behalf of them or is accessing the Two Gender Matrimony Website/App on behalf of them implies that you have taken their consent for their profile creation in Two Gender Matrimony and for accessing the Two Gender Matrimony Website/App.

2. Registration

A. We expect that you would complete the online registration process with fairness and honesty in furnishing true, accurate, current, complete information and with providing recent photos of you which will help you to meet your parameters. We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo. You are requested not to key in details of the profile in field other than the applicable field (including mentioning ids of other platforms/websites/App or repeating your details in another fields, after filling them once in the relevant fields or others photographs. In order to serve you better if Two Gender Matrimony requires additional details you agree to provide it. You may also give a missed call to any of our retail outlets phone number for us to call you back and assist you in getting your profile registered on our website/App. Further you may fill in your email id and phone number in any of our registration campaigns appearing in various websites as part of our advertisements, basis which you may receive call from our Customer Service Center and assist you in getting your profile registered on

B. If at any point of time Two Gender Matrimony comes to know or is so informed by third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate, or incomplete, Two Gender Matrimony shall have full right to suspend or terminate (without any notice) your Two Gender Matrimony  membership and forfeit any amount paid by you towards Two Gender Matrimony membership fee and refuse to provide Two Gender Matrimony service to you thereafter.

C. Two Gender Matrimony also reserves the right to block the registration of your profile on Website/App, if any, in the case of your contact details/links being entered in irrelevant fields or if there are errors in any data entered by the Two Gender Matrimony members in their profile.

D. Registration of duplicate profiles of the same person is not allowed in Two Gender Matrimony Website/App. Two Gender Matrimony shall have full right to suspend or terminate (without any notice) such duplicate profile.

E. You acknowledge and confirm that your registration with Two Gender Matrimony and the usage of Two Gender Matrimony services is with the bonafide intention of marriage and not otherwise. Two Gender Matrimony Membership is restricted strictly to the registered Two Gender Matrimony individual member only. Organizations, companies, businesses and/or individuals carrying on similar or competitive business cannot become Members of Two Gender Matrimony and nor use the Two Gender Matrimony Service or Two Gender Matrimony members data for any commercial purpose, and Two Gender Matrimony reserves its right to initiate appropriate legal action for breach of these obligation.

3. Account Security

You are responsible for safeguarding the confidentiality of your Two Gender Matrimony login credentials such as your user id, password, OTP, etc., and for restricting access to your computer/mobile to prevent unauthorized access to your account. We, as a Company do not ask for Password and you are cautioned not to share your password to any persons. You agree to accept responsibility for all activities that occur under your account.

4. Role and Responsibility of Two Gender Matrimony

A. Two Gender Matrimony's obligation is only to provide an interface to its registered members to search their prospect themselves without any assistance.

B. The profile search conducted by any Two Gender Matrimony member and the matches shown thereof are automatically generated by Two Gender Matrimony, and based on the partner preference set by you. In the event of Two Gender Matrimony member changing their partner preference on the Website/App, then the automated system generated prospect results of the Website/App may also undergo corresponding change.

C. Two Gender Matrimony does not prohibit any Two Gender Matrimony member from sending interest to your profile or communicating to you based on their partner preference. But you are at the liberty to deny their interest or proceed further if you are interested.

D. Two Gender Matrimony cannot guarantee or assume responsibility for any specific results from the use of the data available from the Two Gender Matrimony service or from other matrimonial websites community based websites.

E. Two Gender Matrimony shall safeguard sensitive user information using security standards, authentication mechanisms, access controls and encryption techniques.

F. Two Gender Matrimony cannot guarantee the complete protection of user data while it is in transit, or prevent any tampering of the data by a third party with malicious intent before the data reaches the Two Gender Matrimony servers.

G. Two Gender Matrimony do not authenticate/endorse any information of any profile and hence you as a user need to verify the credentials and information provided by other users.

5. Role and Responsibility of Two Gender Matrimony Member

A. You, shall safeguard your profile information by creating a strong password during profile creation with combination of alphabets, both upper and lower case and numbers.

B. Any information / data required by Two Gender Matrimony for using the Two Gender Matrimony services shall be provided by the Two Gender Matrimony Member, as and when so sought by Two Gender Matrimony.

C. You are requested to verify the credentials of the prospect, exercise due care and caution regarding their profile information which includes marital status, educational qualifications, financial status, occupation, character, health status, etc. and satisfy yourself before making a choice of your match. Two Gender Matrimony shall not be liable for short coming due to any misrepresentations made by any of its Two Gender Matrimony members.

D. To get better search results, Two Gender Matrimony Members are expected to provide latest photograph which should not be more than 3 (three) months old. Providing old photographs/ photographs of others, inaccurate / false information shall be treated as violation of terms and conditions and Two Gender Matrimony shall retain their right under clause 2 (b) of this terms and conditions.

E. Two Gender Matrimony members are expected to disclose their health records during profile enrollment which includes any pre-existing illness, physical disability etc. Non - disclosure at the time of enrollment shall be treated as violation of the terms and conditions and Two Gender Matrimony shall retain their right under clause 2 (b) of this terms and conditions.

F. Two Gender Matrimony Members are advised to refrain from:

i. Entering into any financial transactions with prospects. Two Gender Matrimony Members shall not seek financial help or provide financial help from / to the other Two Gender Matrimony Members

ii. Using abusive language when they communicate with the other Two Gender Matrimony Members

iii. being discriminative or using racial comments etc.

iv. Sharing of confidential and personal data with each other but not limited to sharing of bank details, etc.

v. Entering into physical relationship with any prospect before marriage.

vi. violating any law for the time being in force.

vii. From mentioning details of other matrimonial services while sending personalized messages

G. Two Gender Matrimony Members are expected to be cautious of prospects who ask for favours, money etc. or call from multiple phone numbers, only interact over phone, doesn't come forward for face-to-face meeting (physically or through video calls) and don't involve family and friends in match making. Beware of suspended profiles status before you finalize an alliance with the prospect.

H. The Two Gender Matrimony members agrees that for getting effective search results of prospects on Website/App you will regularly log in to the profile maintained in the Website/App and send expression of interest which is an automated messages to prospects as a free Two Gender Matrimony member, and in the event, you have availed paid Two Gender Matrimony package, you can send personalized messages to prospects to show your expression of interest/replies. Two Gender Matrimony member also may review the expression of interest sent to you / read the messages sent to you by prospects and may respond suitably.

I. You also agree that while accessing / using the Website/App, you will be guided by the terms and conditions of the Website/App including but not limited to the use of feature of website /App like chat instantly with prospect, viewing horoscope of prospects, enhancing privacy settings (photo/horoscope/phone number) or for viewing social and professional profile of members on their Facebook, LinkedIn, etc.

J. If the Two Gender Matrimony Member fails to update in Two Gender Matrimony website/App, any change in the particulars furnished in their profile/ then the Two Gender Matrimony membership may be suspended by Two Gender Matrimony at its sole discretion.

K. Two Gender Matrimony member shall, in case of finalization of his/her/their Registrant's marriage, delete their profile by themselves or intimate Two Gender Matrimony for removal/deletion of their profile.

L. Two Gender Matrimony Members agree to use secure devices, software and networks in a private place for accessing the Two Gender Matrimony services.

M. Two Gender Matrimony member shall not use any kind of Bots like web robots, Chatbot or any other automated processes/programs/scripts to use, communicate or respond in Two Gender Matrimony Website/App.

N. Two Gender Matrimony Members shall not probe, scan or test the vulnerabilities of the Two Gender Matrimony Website/App or any network connected to the Website/App nor breach the security measures instituted by Two Gender Matrimony.

O. You shall also not make any payment / transfer any amount to account of any employees. All payments shall be made only to Two Gender Matrimony account.

P. Two Gender Matrimony members are expected to approach Rudhra Ebiz Private Limited to resolve their complaints and grievances and shall not air their grievance/complaints in social media.

6. Customer Care / Customer Service

In the event you come across any concerns in our service, then please be free to contact us:

Email ID: customercare@twogender.org

Contact No: +91-9176712233

Address: RUDHRA EBIZ PRIVATE LIMITED

No.34, Erikkarai Street, Madipakkam Oilmill, Tamil Nadu India 600061.

7. Medium of Communication to Two Gender Matrimony Members

A. Two Gender Matrimony member hereby consents for receiving communication including promotional communications through any medium of communications such as electronic mails, calls, SMS or through WhatsApp messages from RUDHRA EBIZ PRIVATE LIMITED or other portals owned by RUDHRA EBIZ PRIVATE LIMITED or their alliance partners.

B. Two Gender Matrimony by its automatic system sends to its member (s) profile (s) of the prospect by way of images/ documents/ messages / links. Two Gender Matrimony member confirms that the mobile number submitted to it for verification or alternative number if any provided, is not registered with the Do Not Disturb / National Customer Preference Register and they shall not initiate any complaint. Two Gender Matrimony Member further confirms that even if Two Gender Matrimony Member is registered with the telecom service provider under the category Do Not Disturb / National Customer Preference Register the calls from Two Gender Matrimony either to the verified mobile number or alternative number if any provided shall not be treated as promotional calls.

8. Confidentiality

Any feedback you provide to Two Gender Matrimony shall be deemed to be non-confidential. Two Gender Matrimony shall be free to use such feedback/information on an unrestricted basis. Further, by submitting the feedback, you represent and warrant that (i) your feedback does not contain confidential or proprietary information of yourself or third parties; (ii) Two Gender Matrimony member is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) you are not entitled to any compensation or reimbursement of any kind from Two Gender Matrimony for the feedback under any circumstances.

9. Privacy of Membership

To protect your privacy and understand our practices as amended from time to time, please read and follow our Privacy Policy which also governs your visit to Two Gender Matrimony and other websites owned by RUDHRA EBIZ PRIVATE LIMITED, the personal information / data provided to us by you during the course of usage of Two Gender Matrimony will be treated as confidential and in accordance with the Privacy policy and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

10. Grievance Cell

In the event you come across any violation by another user including but not limited to having content in the web site that is obscene, menacing, grossly offensive, harming minors, infringing copyright, patents, etc., or another user is impersonating etc. you may then please be free to provide your concerns in writing or email us with digital signature to:

Email: grievanceofficer@twogender.org

Two Gender Matrimony members are expected to approach Rudhra Ebiz Private Limited to resolve their complaints and grievances and shall not air their grievance/complaints in social media.,

Grievance Officer: Aravind

Address: No.36, Erikkarai Street, Madipakkam Oilmill, Tamil Nadu India 600061.

The Grievance office shall be available between 10 am till 6 pm Indian Standard Time from Monday to Saturday excluding Sunday and public holidays in India. The Grievance officer is appointed as per Rule 3 (11) of The Information Technology (Intermediaries Guidelines) Rules, 2011. Any and all complaints to the Grievance Officer shall be in writing

The Grievance Officer shall handle complaints in relation to the following violation by the User of computer resource as the User is not entitled to host, display, upload, modify, publish, transmit, store, update or share any information on the Website/App that –

A. belongs to another person and to which the user does not have any right;

B. is obscene, pornographic, pedophilic, invasive of another's privacy including bodily privacy, insulting or harassing on the basis of gender, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or promoting enmity between different groups on the grounds of religion or caste with the intent to incite violence;

C. is harmful to child;

D. infringes any patent, trademark, copyright or other proprietary rights;

E. deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any misinformation or information which is patently false and untrue or misleading in nature;

F. impersonates another person;

G. threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence, or prevents investigation of any offence, or is insulting other nation;

H. contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; (ix) violates any law for the time being in force.

11. Disputes between Members

A. Two Gender Matrimony Members are solely responsible for the communications (through any medium) with prospect or vice versa. Two Gender Matrimony expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Two Gender Matrimony members interest via e-mail, chat, interaction, WhatsApp or any other medium of communication between Two Gender Matrimony members either using website /App or otherwise.

B. Two Gender Matrimony has no obligation, to monitor any such disputes arising between the Two Gender Matrimony members, and Two Gender Matrimony shall not be party to any such dispute/litigation etc.

C. Two Gender Matrimony is not a broker or the agent of any Two Gender Matrimony member, and Two Gender Matrimony does not partake in the exchange of any kind of discussion between the Two Gender Matrimony members and prospects or the results of their discussion.

11. Disputes between Members

A. Two Gender Matrimony Members are solely responsible for the communications (through any medium) with prospect or vice versa. Two Gender Matrimony expressly disclaims any responsibility or liability for any monetary transaction(s) or exchange(s) or interaction(s) or passing of information(s) etc. between any Two Gender Matrimony members interest via e-mail, chat, interaction, WhatsApp or any other medium of communication between Two Gender Matrimony members either using website /App or otherwise.

B. Two Gender Matrimony has no obligation, to monitor any such disputes arising between the Two Gender Matrimony members, and Two Gender Matrimony shall not be party to any such dispute/litigation etc.

C. Two Gender Matrimony is not a broker or the agent of any Two Gender Matrimony member, and Two Gender Matrimony does not partake in the exchange of any kind of discussion between the Two Gender Matrimony members and prospects or the results of their discussion.

12. Content Right

A. You agree that all content of Two Gender Matrimony belong to RUDHRA EBIZ PRIVATE LIMITED excluding your or third party content including advertisement on the Website/App for which BM has requisite license/right in terms hereof to display the same on our Website/App.

B. You acknowledge that you alone are responsible and liable for the content (mandatory or optional content you provided on our website) and information including the profile details, photograph and other content(s) keyed in the relevant field of the Website/App at the time of the creation of the Two Gender Matrimony  profile or subsequently modified by you and also for all the post and communication (including personalized messages sent by BM paid members) with other member(s). You hereby represent and warrant that you own all rights, title and interest in your content/information or have the necessary licenses, rights, consents, and permissions to provide the said content/information. However, by submitting the content/information to Two Gender Matrimony , you hereby grant Two Gender Matrimony  a worldwide, non-exclusive, royalty-free, sub-licensable and transferable license to use, reproduce, distribute, prepare derivative works of, display, publish, communicate to the public, law enforcement agencies, courts, and the Two Gender Matrimony 's business and services, including without limitation for promoting, communicating to the public and redistributing part or all of the content/information (and derivative works thereof) in any media formats and through any media channels.

C. While Two Gender Matrimony does not accept any obligation to monitor the content/information in your profile, if the content/information is found not to be in compliance with these Terms and conditions, Two Gender Matrimony may delete the content/information and / or terminate or suspend your registration or (without a refund of any subscription paid by you in terms of clause 2 (b) of these terms and conditions). You agree that if the situation warrants Two Gender Matrimony may at its sole discretion put restriction on any Two Gender Matrimony member to other member's communications.

D. RUDHRA EBIZ PRIVATE LIMITED reserves the right to proceed/initiate appropriate steps under the prevailing law against infringement by violators of the its proprietary rights or for illegally copying, modifying, publishing, transmitting, distributing, performing, displaying, or selling of any such proprietary information including using it for commercial purpose in any manner whatsoever.

13. Third Party website

A. Two Gender Matrimony member understand and agree that Two Gender Matrimony may allow third parties to put up advertisements on the Two Gender Matrimony application/Website and Two Gender Matrimony does not control the contents of such third-party advertisement on the Two Gender Matrimony application/Website. Third party websites to which links are given on Website/App are not governed by these Terms and conditions and all such third-party websites are governed by their own terms and conditions for use and privacy policy, and in case of conflict the terms and conditions of the third-party website shall prevail. The Company does not in any manner whatsoever authenticate, endorse, verify or certify these third-party websites or any contents therein. Please note that a user shall click on links to third party websites at his / her sole risk and responsibility.

B. The Two Gender Matrimony members agrees and understands that Two Gender Matrimony  may also allow third parties to provide Two Gender Matrimony  members services on the website/App like horoscope matching etc., and Two Gender Matrimony  may also collect the payment for such third party services to you, and Two Gender Matrimony  in this regard can have revenue sharing arrangement with such third party, however in no event shall Two Gender Matrimony  be liable to you for such third party services.

C. Two Gender Matrimony reserves the right to add/delete/alter/modify/suspend any or all the Two Gender Matrimony Services at any time as it may deem fit, without notice. The Two Gender Matrimony members are expected to see the change on the Website/App.

14. Limitation of liability

A. RUDHRA EBIZ PRIVATE LIMITED / Two Gender Matrimony or its Office bearers shall under no circumstances be liable or responsible to the BM member or his/her authorized Representative or Registrant or any third party for any direct, indirect, special, exemplary, incidental, or consequential damages of any character including, without limitation, damages resulting from the use of our Website/App/Third Party Website/ BM services.

B. Two Gender Matrimony informs you that the exchange of profile(s) through or by Two Gender Matrimony should not in any way be construed as a matrimonial offer and/or recommendation and / or advice or guarantee given to the Two Gender Matrimony member, from/ or by Two Gender Matrimony.

C. Notwithstanding anything to the contrary contained herein, Two Gender Matrimony 's liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to Two Gender Matrimony, for any specific Two Gender Matrimony paid package, and no further.

15.RUDHRA EBIZ PRIVATE LIMITED / Two Gender Matrimony or its office bearers shall under no circumstances be liable, if any, for the Two Gender Matrimony member entering into financial transaction with any other Two Gender Matrimony Member or any third party.

16. RUDHRA EBIZ PRIVATE LIMITED / Two Gender Matrimony or its office bearers shall under no circumstances be liable, if any, for any Two Gender Matrimony members not responding/reciprocating when you approach them for matrimonial alliance

17. Class Action Suits

You acknowledge and confirm that you will not bring or participate in any class action or other class proceeding in connection with any dispute with Two Gender Matrimony. Further neither you nor Two Gender Matrimony agrees to class arbitration.

18. General

In the event you file a false complaint against another prospect on our Website /App and consequently we have suspended/deleted that prospects profile based on your complaint, then we reserve our right to initiate appropriate legal (Civil/Criminal) action against you and claim any and all costs expenses from you, for such irresponsible/misrepresentation/illegal/unlawful action. We also reserve our right to suspend your profile and forfeit any and all amounts paid by you for the Two Gender Matrimony services as per clause 2 (b) of these terms and conditions.

19. Notwithstanding anything contained herein, Two Gender Matrimony  reserves the absolute right to delete, in any manner as it deems fit, any content of any profile listing placed on Two Gender Matrimony /website/App (once such instance come to Two Gender Matrimony  notice) in order to ensure, that proper consent has been obtained by you , prima facie accuracy and the prevailing laws in force for the time being, especially those relating to providing any obscene, libelous, blasphemous, slanderous, defamatory or invasive of another person's (deceased or alive) right of privacy or publicity, or that may reasonably be deemed to be harmful, vulgar, pornographic, abusive, harassing, threatening, hateful, objectionable with respect to race, religion, creed, nationality, gender or otherwise unfit for reproduction; or suggests or encourages unfair or illegal /indecent, unlawful activity. Two Gender Matrimony also reserves the right to block/ delete / suspend the profile which might be offensive, illegal or that might violate the rights, harm or threaten the safety of our office bearers/employees (including undue communication with any employee) and/or other registered prospects or using our Two Gender Matrimony website/App as a means of communication while sending messages to other Two Gender Matrimony members regarding their profile identity in other matrimonial websites.

20. Once your paid membership expires, you cannot avail the unexpired balance phone call count/ unexpired SMS. Similarly, you cannot access the already viewed Two Gender Matrimony member(s) contact information unless you renew your account within 30 days

21. However on renewal, the unexpired phone call / SMS shall be carried forward to your account from the last day of expiry.

4. Disclaimer

A. Your access to and use of the Two Gender Matrimony Services or any content is at your own risk. YOU UNDERSTAND AND AGREE THAT THE Two Gender Matrimony SERVICES ARE PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Two Gender Matrimony DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Two Gender Matrimony does not warrant that the Website/App, its servers, or e-mail sent from Two Gender Matrimony are free of viruses or other harmful components. Two Gender Matrimony will not be liable for any damages of any kind arising from the use of this Two Gender Matrimony Website/App, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

B. Two Gender Matrimony does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Two Gender Matrimony services (both paid and free).

C. Notwithstanding anything contrary contained anywhere, under no circumstances, Two Gender Matrimony shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:

i. any act or omission done by Two Gender Matrimony /RUDHRA EBIZ PRIVATE LIMITED /payment gateway/alliance partner etc.;

ii. any untrue or incorrect information submitted by you or on your behalf;

iii. any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Two Gender Matrimony);

iv. any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf;

v. any cybercrime attempted or committed by anyone and

vi. any incident of force-majeure or 'act of god'.

vii. Any issue already stated in these terms and conditions including limitation of liability clause of these terms and conditions.

viii. Using/availing of third-party services namely horoscope matching services etc. and for paying them through the Website.

ix. Two Gender Matrimony shall not be liable for the outcome of during any interaction in a meeting, call, sms, chat, email or social media posts at any point of time

x. Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming or any combination of the above.

D. You expressly agree that your use of this Website/App is at your sole risk.

E. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app. We are not liable to you for any damage or alteration to your equipment including but not limited to computer equipment, hand-held device or mobile telephones as a result of the installation or use of the app.

25. Indemnity

By using our Two Gender Matrimony services you agree to defend, indemnify, and hold harmless Two Gender Matrimony, its subsidiaries, affiliates, Directors, officers, agents, and other partners and employees, fully indemnified and harmless from any loss, damage, liability, claim, or demand, including reasonable attorney's fees, made by any person through improper use of the service provided by Two Gender Matrimony. This defence and indemnification obligation will survive in perpetuity.

26. Termination

A. We/ Two Gender Matrimony in good faith reserve our right to terminate your Two Gender Matrimony membership or suspend/delete your profile at our sole discretion without any notice to you and take any action as mentioned in clause 2 (b) of the Terms and Conditions, in case you

I. seek physical / financial favors from our other registered members or

II. have provided incorrect information on our website/App or

III. have committed any fraudulent/ unlawful/ illegal activities through the use of our website/App or

IV. have violated this Terms and conditions or

V. have misappropriated the name, likeness, email address, contact no or other personally identifiable information of another Two Gender Matrimony member created a profile on our website /App by impersonation/ fake/ bogus/ false/ misrepresentation/ without consent of the person who's profile is being registered or use only part information including using photo of third parties without the permission of such third parties or act with other members/employees in indecent/improper manner,

B. If Two Gender Matrimony receives any complaint against you and consequently, we have suspended/deleted your profile in good faith, then we shall not be liable to you in any manner whatsoever, including for any loss, costs, expenses, or consequence, if any.

C. Unless otherwise provided in these Terms and Conditions, Two Gender Matrimony membership may be terminated by Two Gender Matrimony / you without assigning any reasons by serving 7 (seven) days written notice on the other, all amount paid till date by you to Two Gender Matrimony shall be forfeited.

D. Upon termination / suspension of Two Gender Matrimony membership, your right to use or access the Two Gender Matrimony Website/App Two Gender Matrimony services will cease immediately. All provisions of this terms and conditions that by their nature should survive termination shall survive termination, including, without limitation, disclaimers, and limitations of liability. Termination of your access to and use of the Two Gender Matrimony Services shall not relieve you of any obligations arising or accruing prior to such termination.

27. Jurisdiction and Applicable Law

A. The registration of Two Gender Matrimony membership and all Two Gender Matrimony services are deemed to have been entered into within the territorial Jurisdiction of Chennai, India.

B. The Two Gender Matrimony Members unconditionally agree that all such disputes and / or differences if any shall be governed by the Laws of India and submitting to the exclusive Jurisdiction of appropriate court of law in Chennai, Tamil Nadu, India.

28. Mode of Payment

A. Payment made by / UPI / Net Banking / Debit / Credit Card/ PayPal/ RTGS/ NEFT/ PAYTM would be in accordance with the prevailing RBI guidelines. Activation of paid Two Gender Matrimony service shall be subject to realization of the said payment.

B. Two Gender Matrimony uses third party payment gateways for collection payment through credit/debit card or other payment instruments.

29. Additional terms and conditions applicable to Non- Resident Indian customers.

A. Jurisdiction

The laws of India shall be applicable.

B. Arbitration of Disputes.

The Parties shall discuss among themselves and resolve any disputes informally. We are interested in attempting to resolve any Disputes by amicable and informal means, and we encourage you to contact us before resorting to arbitration. If the dispute is not resolved within 30 (thirty) days from the date of such dispute, then such dispute may only be resolved through an individual arbitration conducted in accordance with the provisions of The Arbitration and conciliation Act, 1996, by sole arbitrator. The seat of Arbitration shall be Chennai, Tamil Nadu, India. We shall appoint the sole arbitrator. The arbitration proceedings shall be conducted in the English language

C. However, Disputes relating to infringement of our intellectual property rights, which we may elect to have resolved by means other than arbitration.

D. In case of Renewal, Customer is charged the current price that prevails and renewed is done only for 3 months duration irrespective of the past package.

E. Enforcement

Any proceeding to enforce this arbitration agreement may be brought in Courts of Chennai, Tamil Nadu India.